Privacy policy

Last Updated: 20 October 2025

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR),
Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD),
and Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE),
users of the website villasalsol.com are informed as follows:

1. Identity of the Data Controller

Data Controller: Caroline Bjälstam
Trading Name: Villas al Sol
API Registration No.: 1197
RAICV No.: 0122
COAPI Membership: Colegio Oficial de Agentes de la Propiedad Inmobiliaria de Alicante
NIF/CIF: X7761025C
Registered Address: Carrer Riu Duero 4, 03580 L’Alfàs del Pi, Alicante, Spain
Email: info@villasalsol.com
Phone: +34 618 069 690

2. Purpose of Data Processing

The data collected through this website will be processed for the following purposes:

To manage enquiries, property searches, and service requests made by users.
To send relevant commercial communications about Villas al Sol services (only with prior consent).
To facilitate buyer-representation services and coordination with legal advisors, notaries, and partner agents.
To comply with legal, tax, or professional obligations arising from property transactions.

3. Legal Basis for Processing

Processing of personal data is based on one or more of the following legal grounds:

The user’s consent (via forms, cookies, or newsletter subscription).
The execution of a contract or pre-contractual measures (e.g., property search or representation agreement).
Compliance with legal obligations applicable to Villas al Sol as a registered API and real estate professional.
In specific cases, legitimate interest for security, fraud prevention, or service improvement.

4. Data Retention

Personal data will be retained for the following periods:

While a contractual or professional relationship remains active.
Until consent is withdrawn for marketing communications.
For legally required periods under tax, accounting, or professional regulations (normally 5 to 7 years).

5. International Visitors

We welcome international clients. Villas al Sol operates under EU data protection law and ensures equivalent protection for non-EU visitors:

a) United States

U.S. residents may request to know, access, or delete their data and opt out of marketing communications.
Villas al Sol does not sell personal data. Requests can be sent to
info@villasalsol.com.

b) Canada

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), Canadian users may
access, correct, or withdraw consent for data use at any time. All data is stored securely in the EU.

c) Australia

In accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs),
you have the right to access, correct, or withdraw consent for your information. Contact
info@villasalsol.com to exercise these rights.

6. Data Recipients

Personal data will only be shared when necessary to fulfil the above purposes or when legally required.
Examples include:

Legal professionals, notaries, or registry authorities involved in property transactions.
IT and hosting providers that ensure secure website operation.
Marketing or analytics providers (e.g., Google, Meta) where consent is granted.

Villas al Sol does not carry out international data transfers outside the European Economic Area.

7. User Rights

Under the GDPR and LOPDGDD, users may exercise the following rights:

Access: Obtain confirmation of whether we process your data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion when data is no longer necessary or consent is withdrawn.
Restriction or Objection: Limit or oppose processing in specific circumstances.
Portability: Receive a copy of your data in a structured, machine-readable format.

To exercise your rights, send an email to info@villasalsol.com with your full name,
a copy of your ID, and your request. If you believe your rights have been violated,
you may lodge a complaint with the Agencia Española de Protección de Datos (AEPD).

8. Data Security

Villas al Sol applies appropriate technical and organisational measures to protect personal information
against unauthorised access, alteration, or loss. Data is hosted securely within the EU under GDPR-compliant frameworks.

9. Cookies

This website uses its own and third-party cookies for technical, analytical, and marketing purposes.
For more details or to manage your preferences, please review our
Cookies Policy.

10. Policy Updates

Villas al Sol reserves the right to modify this Privacy Policy to reflect legal updates or operational changes.
Any updates will be published on this page with a revised “Last Updated” date.